News for 'Customer Service'

TaMo in driver's seat to combat headwinds

TaMo in driver's seat to combat headwinds

Rediff.com20 Mar 2025

Automobile giant Tata Motors' shares were in demand on Wednesday as the stock rallied as much as 3.69 per cent to hit an intraday high of Rs 671.80 per share, before settling 3.18 per cent higher at Rs 668.45. By comparison, the BSE Sensex settled 0.10 per cent, or 72.56 points, lower at 74,029.76.

Earnings winter to persist in Q4

Earnings winter to persist in Q4

Rediff.com23 Apr 2025

Brokerages expect a further slowdown in Indian firms' revenue and earnings growth in Q4FY25, following low single-digit growth in the preceding three quarters, as factors like weak consumer demand and credit growth linger on.

Lack of charging infra a shock for booming EV market

Lack of charging infra a shock for booming EV market

Rediff.com11 Feb 2025

Proliferation of home chargers of around 7 KWh and above, which take six to seven hours to fully charge a car depending on the model, bring running costs down by a third or so. That, coupled with the increasing range of modern electric cars, can lead to a massive increase in sales.

BPO needs customer care specialists

BPO needs customer care specialists

Rediff.com18 Aug 2006

Daksh, IBM's BPO arm, is looking for Customer Care Specialists (tech/ semi-tech support and customer service) and Assistant Managers (operations).

Interested in customer care?

Interested in customer care?

Rediff.com12 Jul 2006

Daksh, IBM's BPO arm, is looking for Customer Care Specialists (tech/ semi-tech and customer service).

Interested in customer care?

Interested in customer care?

Rediff.com15 Jun 2006

HSBC Group Service Centres are recruiting Customer Service Executives.

Indian student in US arrested by masked agents from near home

Indian student in US arrested by masked agents from near home

Rediff.com20 Mar 2025

Badar Khan Suri, an Indian postdoctoral fellow at Georgetown University, is facing deportation after US authorities accused him of "spreading Hamas propaganda" and having "close connections to a suspected terrorist." The Department of Homeland Security claims Suri has been actively promoting antisemitism on social media and is connected to a senior Hamas advisor. Suri's lawyer, Hassan Ahmad, argues that his client is being targeted due to his wife's Palestinian heritage and their opposition to US foreign policy towards Israel. The incident follows the self-deportation of another Indian student from Columbia University who was also accused of supporting Hamas.

Maruti, Tatas' Plans To Boost Car Sales

Maruti, Tatas' Plans To Boost Car Sales

Rediff.com21 Oct 2024

'The customer is fast changing, and she demands newer experiences that wealth can buy.'

Pak origin man convicted of murdering Indian restaurateur in UK

Pak origin man convicted of murdering Indian restaurateur in UK

Rediff.com13 Sep 2024

Khalid was on Wednesday found guilty of murdering Pattabhiraman following a trial at Reading Crown Court that lasted 28 days.

'Hybrid vehicles are an intermediate solution'

'Hybrid vehicles are an intermediate solution'

Rediff.com26 Sep 2024

'In terms of incentives, if you think about it, hybrids are a 20-year-old technology.'

Qcom industry may add 150,000 gig workers in 2025

Qcom industry may add 150,000 gig workers in 2025

Rediff.com21 Feb 2025

Quick commerce (qcom) industry is poised to lead gig workforce hiring in 2025, propelled by a surge in demand for faster deliveries, expansion by existing players, entry of new competitors, and evolving consumer preferences in the post-pandemic era, according to industry experts. The qcom industry currently employs nearly 260,000 people - around 200,000 delivery personnel and 60,000 dark store workers, according to TeamLease Staffing.

Zomato ties up with IRCTC for food delivery

Zomato ties up with IRCTC for food delivery

Rediff.com16 Sep 2024

Food aggregating platform Zomato, announced its collaboration with the Indian Railway Catering and Tourism Corporation (IRCTC) with its latest offering - 'Zomato - Food Delivery in Trains'. This collaboration aims to transform train journeys, enabling passengers to enjoy a variety of dishes from the comfort of their train seats. The service is currently live across 88 cities.

Bharat Forge rides on diverse product mix, customer base

Bharat Forge rides on diverse product mix, customer base

Rediff.com3 Jan 2024

Bharat Forge, the Pune-based automotive component maker, has been one of the top-performing companies in its segment. The company's stock price is up 39.3 per cent since the beginning of the 2023 calendar year, surpassing other leading automotive component makers such as Bosch and Samvardhana Motherson International. The stock also outperformed the benchmark BSE Sensex, which is up 17.3 per cent year to date so far.

NPCI nod to onboard users may help Paytm streamline UPI operations

NPCI nod to onboard users may help Paytm streamline UPI operations

Rediff.com3 Nov 2024

One97 Communications (OCL), the company that operates brand Paytm, received a nod from the National Payments Corporation of India (NPCI) to onboard new Unified Payments Interface (UPI) users. This comes nearly nine months after the Reserve Bank of India (RBI) placed an embargo on OCL to add new customers.

Surge in e2W Launches Sparks Fierce Price Battle

Surge in e2W Launches Sparks Fierce Price Battle

Rediff.com17 Mar 2025

From premium electric motorcycles to mass-market scooters, manufacturers are rapidly expanding their portfolios to capture a larger share of the booming market.

Air India to cancel 60 US flights in Nov-Dec due to aircraft shortage

Air India to cancel 60 US flights in Nov-Dec due to aircraft shortage

Rediff.com30 Oct 2024

Air India, in a statement, said it has cancelled a "small" number of flights between November and December on account of delayed return of some aircraft from heavy maintenance and supply chain constraints, without naming the destinations.

US judge blocks Indian student's deportation over Hamas ties

US judge blocks Indian student's deportation over Hamas ties

Rediff.com21 Mar 2025

In his petition, Suri's lawyer said that he is being punished as his wife, who is a US citizen, is of Palestinian heritage and because the government suspects that he and his wife are against the US foreign policy towards Israel.

24 Dead In Los Angeles Wildfires

24 Dead In Los Angeles Wildfires

Rediff.com13 Jan 2025

16 missing, 150,000 evacuated, 70,000 without power.

Maruti's Feb PV sales rise marginally; Hyundai, Tata's decline

Maruti's Feb PV sales rise marginally; Hyundai, Tata's decline

Rediff.com1 Mar 2025

Leading passenger vehicle maker Maruti Suzuki on Saturday reported marginal growth while Hyundai and Tata Motors posted a decline in their sales in February as a slowdown in the market continued with demand remaining muted. On the other hand, Mahindra & Mahindra and Toyota Kirloskar Motor posted double-digit growth riding on their SUV and MPV models.

'Lot Of Interest In GenAI And The Art Of Possible'

'Lot Of Interest In GenAI And The Art Of Possible'

Rediff.com28 Oct 2024

'GenAI programmes may not be large in terms of value, but have triggered a lot of new opportunities among clients.'

SIT to probe Pak man linked to Cong MP Gogoi's wife

SIT to probe Pak man linked to Cong MP Gogoi's wife

Rediff.com17 Feb 2025

The Assam Cabinet on Sunday had decided not to register any case against the Congress MP or his British spouse, who the BJP has accused of having ISI links, but instructed the DGP to file an FIR against Pakistani national Ali Tauqeer Sheikh.

Ahead of Modi-Trump meet, India revamps tariff structure

Ahead of Modi-Trump meet, India revamps tariff structure

Rediff.com11 Feb 2025

Anticipating US action on tariffs, India seems to have made the first move by revamping its tariff structure by reducing the slabs to eight rates, points out Mukesh Butani.

Factors that will support credit access of India Inc in FY26

Factors that will support credit access of India Inc in FY26

Rediff.com13 Jan 2025

Fitch Ratings on Monday said India's steady GDP growth outlook, improved banking sector's financial health and expected interest-rate cuts in 2025 will support credit access for corporates in FY26.

India Skoda's top foreign market after sales slows in China

India Skoda's top foreign market after sales slows in China

Rediff.com30 Jan 2025

The auto major is not just looking at domestic sales, but also planning to ramp up exports to key markets from here, like the Middle East, North Africa and Australia.

US reciprocal tariffs to have limited impact on India: S&P

US reciprocal tariffs to have limited impact on India: S&P

Rediff.com19 Feb 2025

S&P Global Ratings on Wednesday said the impact of the US reciprocal tariff will be limited on India as the economy is domestically oriented with less reliance on exports. YeeFarn Phua, Director, Sovereigns and International Public Finance Ratings, Asia-Pacific S&P Global also said India will clock a 6.7-6.8 per cent GDP growth over the next two years.

Budget Impact: 10 Largecaps To Look Out For

Budget Impact: 10 Largecaps To Look Out For

Rediff.com4 Feb 2025

10 largecaps stocks which stand to gain from the Budget.

ICICI Bank warms up to customers

ICICI Bank warms up to customers

Rediff.com10 Mar 2007

The bank has 1.8 lakh customers with no-frills accounts, which provide basic banking services without the need to maintain a large minimum balance.

'Plan Rapido's 500-city presence in next two quarters'

'Plan Rapido's 500-city presence in next two quarters'

Rediff.com11 Feb 2025

'We handle close to 3 million rides daily, making us one of the largest players in this segment'

How q-com will drive India's blue-collar job market

How q-com will drive India's blue-collar job market

Rediff.com9 Jan 2025

The rapid rise of quick commerce is anticipated to create a substantial increase in the need for blue-collar workers, with India projected to require 2.4 million jobs by 2027, according to job matching and hiring platform Indeed. Quick commerce companies hired over 40,000 employees in the last quarter to handle increased festive shopping and e-commerce demand, Indeed India Sales Head Sashi Kumar said.

Ola Electric: Can It Spark EV Adoption?

Ola Electric: Can It Spark EV Adoption?

Rediff.com26 Mar 2025

Why has the shift from ICE to electric slowed down despite initial enthusiasm?

Analysts maintain 'Buy' calls on ICICI Bank after Q3; see up to 32% upside

Analysts maintain 'Buy' calls on ICICI Bank after Q3; see up to 32% upside

Rediff.com28 Jan 2025

Defying the bearish sentiment in the markets on Monday, ICICI Bank's share price rose by 2 per cent, reaching an intraday high of Rs 1,234.4 per share on the BSE. With a 1.5 per cent gain at the close, the stock emerged as the top performer on both the BSE Sensex and the National Stock Exchange Nifty 50 indices.

Air India-Vistara Merger: What You Must Know

Air India-Vistara Merger: What You Must Know

Rediff.com26 Oct 2024

From November 12, Vistara aircraft will be operated under Air India's banner, identifiable by a special four-digit flight code beginning with '2'. For example, flight UK 955 will become AI 2955, making it easier for customers to recognise when booking on airindia.com after this date.

Looking for customer care specialists

Looking for customer care specialists

Rediff.com26 Jul 2006

Daksh, IBM's BPO arm, is looking for Customer Care Specialists (tech/ semi-tech and customer service).

How To Start A Business: 14 Tips

How To Start A Business: 14 Tips

Rediff.com1 Apr 2024

Business success often involves a combination of planning, implementation, and continuous learning, says rediffGURU Harsh Bharwani.

'Old Tax Scheme Will Naturally Go Away'

'Old Tax Scheme Will Naturally Go Away'

Rediff.com4 Feb 2025

'We are not incentivising the old tax scheme. These taxpayers will also shift to the new regime after comparison.'

Audi launches 24x7 customer assistance service

Audi launches 24x7 customer assistance service

Rediff.com21 Jan 2009

The 24X7 emergency service will be available for all Audi customers with the vehicle under warranty period without additional costs, the company said. As part of the assistance service, two toll-free numbers have been dedicated to Audi car-owners across the country.

'Don't Compel Us To Study Hindi!'

'Don't Compel Us To Study Hindi!'

Rediff.com17 Mar 2025

'We are not opposed to any Indian language. We are against Hindi imposition.'

How Bank of India Plans To Counter Deposit Woes

How Bank of India Plans To Counter Deposit Woes

Rediff.com28 Nov 2024

A grooming branch network for servicing HNIs is a stepping stone for a full-fledged wealth management business.

5 things we hate about Indian customer care services

5 things we hate about Indian customer care services

Rediff.com29 Dec 2011

As the people on the other side who suffer the interaction with customer care service agents, here are 5 things about Indian call centres that leaves us exasperated.

The American Awarded A Padma Shri

The American Awarded A Padma Shri

Rediff.com22 Feb 2025

Sally Holkar left America and made India her home nearly 60 years ago. She went on a mission to revive a dying craft and changed the lives of rural weavers.